Skandika

Questions and Answers

Here you can find answers to the most frequently asked questions. If your question is not listed or not answered in enough detail, please contact us directly and we will get back to you as soon as possible.

FAQ

Where can I find instructions for pitching my tent?
Click Instructions and choose your tent model.

Can I buy direct from SKANDIKA?
Sorry, no. We sell our products exclusively through the company Max Trader.

I have a faulty product!
Please contact the company Max Traderif you have any problems with your product.

Something has broken. Where can I get a replacement?
Replacement parts can be obtained from the company Max Trader.

My tent is over three years old and I need a spare part. What can I do?
We do try to keep a small stock of replacement parts for older tents. Please enquire at Max Trader about delivery possibilities and prices.

My tent is damaged and I would like to get it repaired. What can I do?
We recommend that you contact the company Max Trader for help and advice.

I have just bought a new tent. Do I need to impregnate it?
No, that is not necessary.

What do I have to bear in mind when using/pitching/packing my tent?
Please read our helpful tent tips on the Tent-Tip Page.